Key Terms

Overview (Main terms, in a nutshell)

• InstantKaj can only purchase and sell from approved users. Free sign-in is available. When registering for an account, you agree to provide us with valid, complete and up-to-date information and not to create an account for false or deceptive reasons. You are completely responsible for any conduct on your account and for protecting the confidentiality and protection of your password. We are not accountable for any actions or omissions by you in accordance with your account.
• Jobs on InstantKaj can be offered at a simple starting price of ৳300. Some positions are offered at a base price of more than ৳300, as determined by the freelancer.
• Freelancers are recruited using the Hire Now button found on the Latest Proposal Page or the On-Going Projects button shown on the Dashboard
• Please read the Payment Terms for fees and transfers
• Freelancers must comply with their instructions and should not cancel orders on a daily basis or without cause. Cancelling orders can harm the prestige and position of freelancers.
• Employers will be rating a freelancer’s account on the basis of their results and credibility.
• Users may not give or approve payments through any means other than paying from InstantKaj.com.
• InstantKaj holds the right of using both delivered works and logo designs for the promotion and monetization of InstantKaj (with the concern of the user).
• Your safety is a matter for us. You will hear about our Privacy Policies on the Privacy Policy page.

• Freelancers create InstantKaj service posts and employees can buy their services.
  • In addition to their blogs, freelancers can also make personalized deals to employers. The freelancer’s ranking is determined on the basis of the Employers’ order feedback. High ratings allow freelancers to achieve advanced levels of freelancers. In certain cases, overly low ratings can lead to the suspension of the account of the freelancer.
  • Each service you offer and successfully complete accredits your account with an income equivalent to 95% per cent of the sales price.
  • See Payment Terms for more detail on accepting payments, fees and taxation.
  • Freelancers do not advertise their services or any content from InstantKaj through the Google Advertising platform.
  • Freelancers can not refuse to complete the job once they get hired. If someone refuses, strict actions will be taken against the Freelancer.
  • The freelancer can not provide the client with the original file until confirming whether the client liked his work or not. Freelancer can show a prototype instead.
  • If a freelancer fails to reach the client’s exact requirement, he will get a poor rating and might not be recruited by good Employees. A long-lasting poor rating might lead him to be banned as well.
  • The freelancer’s ranking is determined on the basis of the Employers’ order feedback. High ratings allow freelancers to achieve advanced levels of freelancers. In certain cases, overly low ratings can lead to the suspension of the account of the freelancer.
• In the case of security issues, InstantKaj can temporarily disable the ability of a freelancer to remove revenue in order to deter fraudulent or unlawful activity. This can result from security problems, inappropriate actions reported by other users, or multiple InstantKaj accounts affiliated with a single withdrawal provider. Freelancers are responsible for having a general liability insurance policy with adequate compensation to cover the costs involved with the performance of their services.

Handling Orders

• When an employer receives a request, while signing in to the account, the freelancer is alerted via email as well as updates into the account.
• When making their application, freelancers are expected to follow the delivery time they specified. Failure to do so would cause the Employer when an Order is reported to cancel the Order and will affect the status of the freelancer.
• Freelancers must use the Submit button (located on the proposal page) to send finished files and/or proof of work to mark the order as completed.
• The scanning of all transferred files for viruses and ransomware is the responsibility of users. InstantKaj would not be held accountable for any harm that could arise due to the use of the web, the use of material or transferred data.

Feedback

• An integral aspect of InstantKaj’s rating system is the Feedback Ratings given by employees after finishing a work. Feedback demonstrates the general experience of the employer with freelancers and their operation. Employers are advised to notify the freelancer of any issues faced during their successful order with respect to the freelancer’s operation.
• Leaving an employer’s feedback is an employer’s inherent prerogative. If there are explicit breaches of our terms and conditions, input scores will not be deleted.
• All feedback ratings must come from legal transactions carried out exclusively via the InstantKaj platform from users within our Group to avoid any abuse of our Feedback framework. A permanent suspension of all relevant accounts would result in transactions coordinated, determined to artificially boost freelancer scores or to misuse the InstantKaj site with purchases from additional accounts.
• Feedback comments offered by employers are publicly posted on the profile page of a freelancer.
• Users are required to leave comments on jobs immediately after a job is labeled as complete.

Disputes and Cancellations

• We allow our employers and freelancers to try to manage disagreements with each other. If this fails on the website for some reason, users should contact Customer Support from InstantKaj for assistance.

User Conduct and Protection

Basics

• User identities are kept secret to protect the privacy of our customers. It is not allowed to request or supply email addresses, Skype/IM usernames, telephone numbers or any other personal contact information to communicate outside of InstantKaj in order to bypass or exploit the InstantKaj messaging mechanism or platform.
• Within the Latest Proposal Page and even in the Inbox, any appropriate exchange of personal information needed to maintain a service could be shared.
• For users who communicate outside of the InstantKaj network, InstantKaj does not have security.
• Both information and file transfers must be carried out solely on the website of InstantKaj.
• It will not accept disrespectful, offensive, inappropriate language, or aggressive communications and can result in an account alert or the suspension/removal of your account.
• InstantKaj is open to everyone. Discrimination based on ethnicity, race, age, religious orientation, sexual orientation or otherwise toward a group member is not permissible and may result in your account being suspended/removed.
• Users may not send proposals or solicit outside of InstantKaj to deal, engage with or pay by parties incorporated by InstantKaj.

Reporting Violations

Violations

Non-Permitted Usage

Abuse and Spam

Feedback Rights

Confidentiality

General Terms

• InstantKaj reserves the right to keep or permanently delete any account for violation of these Terms of Service and/or our Community Guidelines or for any unauthorized or excessive use of the Platform or services.
• Breach of InstantKaj’s Terms of Service and/or our Community Standards may permanently disable your account.
• On InstantKaj, users with disabled accounts would not be able to sell or buy.
• For more details about the breach and status of the account, users who have breached our Terms of Service and/or our Community Standards and had their account disabled can contact our Customer Support team.
• Auditors are required to validate ownership of their account through Customer Service by supplying materials that indicate ownership of that account.
• InstantKaj may change its Terms of Service from time to time. After these changes are made, InstantKaj will make a new copy of the terms of service available on this website.
• You acknowledge and consent that if you use InstantKaj after the date the Terms of Service have changed, InstantKaj will regard your use as approval of the revised Terms of Service.

User Generated Content

Ownership